Simple communication strategies for a complicated world.
April 30th, 2009

Your Brand Is… A Shiny New Trophy or How You Make Customers Into Evangelists

trophy

See that plaque on the front of the trophy? Your name is on it. Or it should be.

Your brand is the trophy and you’re the winner. In fact, we’re all the winners. In any contest there is only one #1 winner. If there’s a tie then there’s a tie-breaker. In the end, your customer will only pick one product, one service. And you’re it.

Why is Lance Armstrong so famous? Read the rest of this entry »

April 24th, 2009

Brand You: Why Your Introduction is an Introsucktion

© Shelley Gibb

© Shelley Gibb

In 3 seconds or less tell me why I should care about you. Not 140 characters- about 7 words.

Get to the point. I’m busy and you should be too. Don’t tell me what you do. Tell me what you can do for me. How can you empower me to evangelize you? How can you enrich my life? Read the rest of this entry »

April 23rd, 2009

Look What They’ve Done To My Brand, Mama

your brand image

© Lisa Hickey

There’s a scene in The Wizard of Oz I can’t get out of my head. The flying monkeys have attacked; the Scarecrow has been torn apart. What’s left of the Scarecrow laments: “First they took my legs off and they threw them over there! Then they took my chest out and they threw it over there!”And the Tin Woodsman looks down and replies: “Well, that’s you all over!”

I’ve got to think that’s what it feels like to be a brand these days. Read the rest of this entry »

April 23rd, 2009

You’re Now Listed On Alltop

Featured in Alltop

I’m not one for distinctions. Personally I think that awards can be meaningless, self-congratulatory and ego-boosting- especially in a sea of endless accolades. However, this one is different. Not because of who is behind it but because of the company we now keep by being included on Branding.Alltop. Read the rest of this entry »


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


April 22nd, 2009

Brand Predictions in Advertising & Marketing Technologies for Our Lives

© Sydney A

© Sydney A

Syndicated as a guest post originally from Lisa Hickey’s The Hurricane Inside My Brain

The title of the article is meant to invoke a sense of what is to come, not to just talk about advertising but branding and marketing.

In this article I’ll take a look at what I feel is coming down the pipeline for these areas. The future isn’t set in stone and neither are these predictions. Companies are already starting to track your habits. In the future it will just get more intuitive. Read the rest of this entry »

April 22nd, 2009

Is Your Business’ Brand Identity Personalized or Just Personless?

© dbking

© dbking

Is your brand outstanding or just standing out in the cold?

A business’ full visual identity is what sets it apart from its competitors. With a landscape full of copycats, fakes and mundane bussinessmen, it’s your duty as an exceptional entrepreneur to set yourself apart from the rest. Getting an amazing business card is only one part of the equation. Receiving multiple business cards from different people at the same company is when you realize a brand is truly special. Here’s why your brand is sucking at making a lasting impression.

Read the rest of this entry »

April 21st, 2009

How Your Brand Colors Affect Your Customer’s View of Your Business

© Anita Gould

© Anita Gould

The colors you associate with your brand are extremely important.

Even if someone isn’t aware of who you are or what you do, your brand’s essence is conveyed right away by what your colors tell them. Many different feelings are associated with individual colors. Picking the wrong color could turn a customer away before they have the chance to become one. Read the rest of this entry »


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


April 20th, 2009

MAJOR Social Media 2.0 changes at The Cause Is The Habit

THANK YOU AND I’M SORRY

© wasabicube

© wasabicube

First off, I’d like to thank ALL OF YOU for visiting, subscribing AND reading this website so far. Without your support I would have no desire to continue to grow this venture to greater heights. That being said, I’d like to apologize.

In my excitement for reorganization with adding/moving user pages, some of you may have received a post that was inadvertedly sent through the RSS feed entitled “Damien Basile”. I have an ego, but not THAT big of an ego to name a WHOLE POST after myself.

IT’S ALL SO 2.0! IN WITH THE NEW… FEATURES! Read the rest of this entry »


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


April 18th, 2009

Is Your Business Communicating The Right Brand Message?

Businesses are often so focused on selling and making money that they stray away from their core message. The way your customer receives you is crucial for sustained sales over time. If you’re operating with the short term just in mind you’re setting your business up for failure.

  • Why did you get into business?
  • What are your core values?
  • What sets you apart from  your competitor?
  • Why should your customer favor you over anyone else?

stop-sign-1

Selling is easy. Cast a wide enough net and you’ll catch some fish.Catching a specific type of fish and plenty of it is a whole different story.

  • What is your customer telling you?
  • Do you know their lifestyle inside and out?
  • Have you bought their mindspace?
  • Will they give you your exact message or something completely different when asked?

Your customers don’t just exist for you when they buy your product. They always exist. How do you always exist for your customers?

stop-sign-2

It’s important to keep your lines of communication open with your customer. Constant feedback is the only way you can know exactly how they feel about you. Their word isn’t the whole picture but it is a major part of it.

Some tools you should be using to gauge your business impact are:

  • Buying patterns
  • General industry & product consensus
  • Word of mouth in social media networks
  • Feedback on relevant bulletin boards
  • Comments on blogs
  • Customer service surveys
  • Face to face questioning

When was the last time you asked your customer what they thought and felt about your business? What did they say?

What can you do RIGHT NOW to find out how your business is doing?


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


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