Simple communication strategies for a complicated world.
August 14th, 2009

AutoDM + Autofollow = Autorelationship (you are who you tweet)

Frustrations have arisen as of late- yet again- with some notable bloggers on Twitter with autoDMs. I used to autoDM that I autofollowed them but since Twitter exploded with spammers I had to stop that. In a compromised network it’s not about the tactics they use but who you allow in your personal network.

The private Direct Message (or DM) is an extremely valuable tool for having timely sensitive conversations without exchanging emails. The conversation ecosystem breaks down when you allow anyone at all to connect with you. Allowing someone into your life is a privilege that shouldn’t be given out lightly.

Selective selection

My good friend & guest blogger Anaiis Flox once said to me that she’d rather give the keys to her house to someone than give them her website password. In an online world of ambient intimacy and unabashed public living in social media, your network reflects your value & worth. In other words, you are who you tweet.

There’s an old saying that goes, show me your closest 4 friends and I can tell you all about yourself. Of course I’m paraphrasing but the sentiment is still the same. Your personal brand is comprised of how you look, what you say, how you hold yourself, what you do and who you choose to associate with.

Connecting to everyone

Connecting with anyone online regardless of who they are is the offline equivalent to talking to anyone and everyone that comes into your view. With billions of people in this world (many unsavory) we can’t possibly speak to everyone we encounter everywhere. This is why we set up guidelines to who and in what capacity we’ll engage someone. Online is no different.

Today even spammers, multi-level marketers (MLM) and robots have accounts that have tens of thousands of followers. This is due to autofollowing and pump & dump tactics. You may have quantity but do you have quality? Numbers play a factor in how many people you are able to reach but they are not the only factor nor are they the most important factor to your intrinsic value.

Auto-caring

If you’ve connected with thousands upon thousands of people who all want to broadcast to you then who’s really listening to your message? Casting a wide net will net you some fish but are they the right type of fish or even up to your standards?

In Twitter you have no one to blame but yourself for the autoDM. I admit some spammy people get through every now and then on my account but when they do I immediately unfollow them. I’m not so concerned about autoDMs as I am about mentionspam. While I choose who to allow to private message me I have no control over who mentions my @ name.

Mention Spam

For more prominent higher-profile twitterers this can potentially be a huge problem. The more valuable you are to larger amounts of people that follow you the more likely they are to talk to you. Raise your profile and value enough then you are more likely to attract spammers who openly broadcast to you by attaching your Twitter name to their spammy message. A messy situation indeed.

What can you do to combat the spam?

Be selective about who you connect with. Remember it’s the depth of each relationship that will raise your value much farther than the breadth of your entire network alone.

Be proactive when curating your community. If someone is spamming your public stream then do something about it. Block them, let @spam know & ask your network to do the same.

Your network is only as good as you allow it to be. If someone is going against general accepted standards of the network you’ve curated then let them know. Be a part of the solution not the problem.


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


August 10th, 2009

Tr.im: the perfect URL shortening brand for Twitter, Bit.ly to buy

Tr.im has recently announced that they are shutting down due to non-monetization. According to their press release they “cannot find a way to justify continuing to work on it”.  While they may have shopped it around and “no one perceived any value in it, or they wanted to operate a shortener under a differently branded domain name.” I have some ideas on what should happen with their service.

Tr.im is the best brand name for a URL shortener out there. You know EXACTLY what it does by the name (it trims it), plus it’s only 5 characters while most others (including bit.ly) are at least 6. In a character sensitive environment where novices may stumble upon your links these two items are very important.

Here’s some thoughts on who should buy Tr.im:

Twitter

As of now Twitter has no personal URL shortening service. They made the move from TinyURL to Bit.ly and can just as easily move to their own in-house shortening service. Why is this important? Twitter has been building out their features, and most recently redesigned their homepage to focus on search. By having an in-house trimming service they can create a more seamless experience for their users. They can also own the statistics and analytics. This will be increasingly important for monetization, gauging the depth of their network, figuring out the velocity of messages spread and  their growth and keeping their users on their site longer.

Twitter & Tr.im integration

Twitter & Tr.im integration

Twitter & Tr.im integration closeup

Twitter & Tr.im integration closeup

Tr.iim  graphic courtesy of David Kadavy via his Flickr

Bit.ly

Bit.ly is currently Twitter’s default shortening service. There are other competitors but this factor has strongly bolstered bit.ly’s rise through the ranks. Acquiring all of tr.im’s shortened URLs along with their proprietary name would benefit them greatly. Bit.ly could redirect all tr.ims to bit.ly’s platform, so essentially you will be seeing bit.ly’s analytics coupled with tr.im’s name.

Bit.ly is not short on money, considering they just were funded for $2 Million. Much has been said about Twitter’s rumored acquisition of Bit.ly but until it happens it’s just that, a rumor. Also of note, Bit.ly is building out a full-featured platform that is said to rival Digg’s current service.

TinyURL vs. Bit.ly vs. Tr.im graph

TinyURL vs. Bit.ly vs. Tr.im graph

short url stats

One thing IS for certain though: the recent social network DDoS attack and Tr.im’s announcement of their closure reaffirms the fragility of social media properties. A site can be inaccessible or close down at any time, so don’t hedge your bets on any particular one just yet.


For branding and social media insights check out my Posterous.

Connect with me on Facebook, Twitter and LinkedIn.


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